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Emergency Response
When you experience water damage, time is of the essence. A delayed response to water damage cleanup can result in increased damage as every hour passes. If left too long (less than 24 hours) your home can already begin to see early signs of microbial growth. In addition, your belongings, as well as elements of your home such as drywall, base boards, etc. can only be saved if the dry-out process is started right away. This is why you should call the professionals at Property Damage Restoration Services Of Texas. Our team is ready 24 hours a day, 7 days a week and 365 days a year to respond to your water damage. Unless under extreme conditions, (heavy flooding in the community) our team will usually respond to your water loss within 60 minutes of your initial call. Click below for step by step photos of how we get your home or business back to normal:
| Carpet Drying - Fresh Water |
| Carpet Drying - Rain Water |
| Cabinet Drying |
| Hardwood Drying |
| Wall Drying |
| Sewage Cleaning |
Expertise
All of our technicians are trained by the IICRC (The Institute of Inspection, Cleaning and Restoration Certification) in water damage restoration. In addition, some of our technicians carry the more advanced designation of ASD (Advanced Structural Drying) as well as certification in mold remediation. Our company performs hundreds of water damage projects every year so our experience is unmatched.
What to do if you ever have water damage
• Call Property Damage Restoration Services.
• Use fans to circulate the air and assist drying.
• Remove as much water as possible by mopping and blotting.
• Wipe furniture dry.
• Lift draperies off carpet.
• Prop up wet furniture cushions for even drying and place small wood blocks or aluminum foil under furniture legs.
• Remove wet area rugs or other floor coverings.
• Open furniture drawers, closet doors, and luggage to enhance drying.
• Move photos, paintings, and art objects to a safe, dry location.
• Remove wet fabrics and dry them as soon as possible. Hang furs and leather goods to dry separately at room temperature.
• Remove damp books from shelves and spread out to dry.
• If damage occurs during a cool season, leave heat on; if in summer, use an air conditioner if available.
Categories of Water
Category 1 – Category 1 water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. Examples of Category 1 water sources can include, but are not limited to: broken water supply lines, tub or sink overflows with no contaminants; appliance malfunctions involving water-supply lines; melting ice or snow; falling rainwater; broken toilet tanks; and toilet bowls that do not contain contaminants or additives. However, once clean water leaves this point, it may not remain clean once it contacts other surfaces or materials.
The cleanliness of Category 1 water may deteriorate to Category 2 or 3 for many reasons, including but not limited to: contact with building materials, systems and contents, mixing with soils and other contaminants. Some factors which influence the potential organic and inorganic load in a structure include the age and history of the structure, previous water losses, general housekeeping, the type of structure (e.g., nursing home, hospital, day care, warehouse, veterinary clinic), and elapsed time or elevated temperature. Odors can indicate that Category 1 water has deteriorated.
Category 2 – Category 2 water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans, Category 2 water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Examples of Category 2 water can include, but are not limited to: discharge from dishwashers or washing machines; overflows from washing machines; overflows from toilet bowls on the room side of he trap with some urine but no feces, seepage due to hydrostatic pressure; broken aquariums and punctured water beds.
The cleanliness of Category 2 water can deteriorate for many reasons, including but not limited to: contact with building materials, systems, and contents; mixing with soils and other contaminants. Factors that influence the potential organic and inorganic load structure include the age and history of the structure, previous water losses, general housekeeping, the type of use of the structure, and elapsed time or elevated temperature.
Category 3 - Category 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. Examples of Category 3 water can include, but are not limited to: sewage; toilet backflows that originate from beyond the toilet trap regardless of visible content or color; all forms of flooding from seawater; ground surface water and rising water from rivers or streams, and other contaminated water entering or affecting the indoor environment, such as wind-driven rain from hurricanes, tropical storms, or other weather-related events. Such water sources may carry silt, organic matter, pesticides, heavy materials, regulated materials, or toxic organic substances.
Special Situations – If a regulated or hazardous material is a part of a water damage restoration project, then a specialized expert may be necessary to assist in damage assessment, and government regulations apply. Regulated materials posing potential recognized health risks may include, but are not limited to: arsenic, mercury, lead, asbestos, polychlorinated biphenyls (PCBS), pesticides, fuels, solvents, caustic chemicals, radiological residues. For situations involving visible, or suspected mold, refer to LLCRC S520 Standard and Reference Guide for Professional Mold Remediation.
It is important to remember that the Category of water initially determined can change during the course of the project.
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